Are you a new patient? Here’s how to prepare for your first visit with us, and get started with therapy.
Getting Started Is Easy
We understand you might be apprehensive about your first physical therapy appointment. But from the moment you set foot in our clinic, you’ll feel like you belong at here. Our welcoming front office staff members are happy to help you begin your path to recovery and answer any insurance, scheduling, or billing questions along the way.
New Patient Forms
To save time at your first visit, download and complete the following forms ahead of time, and we’ll get you started even faster.
Patient Resources //
Billing & Insurance //
How much does a treatment plan cost?
The cost of your customized treatment plan depends on your diagnosis, individual needs and insurance plan. We will verify your insurance benefits before beginning treatment to ensure that your care is affordable. To assess your needs, please visit ATI for a complimentary screening.
Who should I contact with billing questions?
Please call (919)797-2017. Our helpful staff will give you a thorough explanation of the billing process.
Are you in my network?
PerforMax is contracted with many major insurance carriers. For a complete list of in-network insurances accepted please call (919)797-2017 for assistance.
Question About Your Visit //
When Should I Arrive?
Please arrive 15 minutes before your scheduled appointment time in order to complete all necessary paperwork. To save time, please complete forms ahead of time, and we’ll get you started even faster.
What Should I Wear and Bring?
Please wear comfortable clothing to your appointments, such as athletic wear; please do not wear jewelry. Please bring to your appointment:
Photo identification* (valid driver’s license, valid state ID, school ID card, or valid passport)
What Will My First Appointment Include?
Your first visit will last approximately one hour and will include a comprehensive evaluation and applicable treatment administered by a licensed physical therapist. Your physical therapist will review your medical history, diagnostic tests and any recent events that may have contributed to your current condition. Your evaluation will include an assessment of your current functional deficits, pain level and posture, as well as a thorough evaluation of your flexibility, strength, balance and endurance.
Following your evaluation, your physical therapist will thoroughly explain your personalized treatment plan and expectations for recovery, as well as provide a commitment letter to you. Communication between the patient and physical therapist is of utmost importance at PerforMax, and you are an active participant in your recovery.